Reference

How linitogel Protects Your Privacy

Your account data, DANA, OVO, GoPay, and QRIS records are handled under this Privacy Policy before you open an account, verify a wallet, or contact support.

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CONTACT ROUTES

Reach Us About Your Data

Fast privacy help starts with the same account details you used to reach us. Send your registered username, the payment rail involved, and the date range you want checked, but never post a password or one-time code. Our support desk handles privacy requests by live chat and WhatsApp from 09:00 to 01:00 WIB, with email intake available at any time for longer data access or correction requests.

Team online

Live chat privacy desk

Use live chat between 09:00 and 01:00 WIB when you need a quick privacy check on login history, cookie choices, or a recent DANA, OVO, GoPay, or QRIS wallet record.

WhatsApp request path

Message us on WhatsApp for identity-matched privacy requests, including profile updates or payment record checks. We confirm your username first, then ask only for the details needed to handle that request.

Email for formal requests

Use email when you want a written response about access, correction, deletion, or retention. Include your username, registered phone or email, and the specific account data you want us to check.

PRIVACY CONTROLS

Your Controls Inside the Account

Practical controls matter more than long legal wording. Inside your account, the path Profile > Privacy shows cookie choices, saved contact details, and wallet labels tied to DANA, OVO, GoPay, and QRIS.

Data we collect

We collect account sign-in details, contact fields, device browser data, wallet labels, payment timestamps, and game session records so we can keep your account usable and respond when you ask about your data.

Payment record handling

DANA, OVO, GoPay, and QRIS records are used to match deposits, withdrawals, refunds, and account checks. We store transaction references, time stamps, and status outcomes rather than your wallet password.

Cookie choices

Cookies help remember login state, language choice, and basic security checks. You can manage them in Profile > Privacy or through your browser settings, though some account pages may need cookies to work.

Account security steps

When a password reset, device change, or withdrawal request looks unusual, we may ask for extra confirmation. This protects your account and creates a clear record for privacy or payment disputes.

Retention approach

We keep records for account operation, fraud checks, transaction disputes, and legal duties. When a record is no longer needed, we remove it, anonymise it, or keep only the reference required for audit trails.

Correction and deletion

You can ask us to correct contact details, update wallet labels, or delete eligible data. Some records, such as payment trails and security logs, may be retained when law or dispute handling requires it.

Privacy Answers Before You Join

These answers cover the privacy questions you are likely to ask before opening an account or sending payment details. We explain what we collect, why we keep it, how you can request changes, and which support route to use. If your situation involves a specific wallet transaction, include the rail name and date so we can check the right record.

We collect the details needed to run your account: username, contact fields, login records, device browser data, wallet labels, payment timestamps, support chats, and session records tied to games or account actions.

We keep payment references so deposits, withdrawals, refunds, and disputes can be matched to the correct account. We do not need your wallet password; we use transaction time, status, rail name, and account match results.

Yes. Send a request by live chat, WhatsApp, or email with your username and registered contact detail. We verify the request first, then share the account data we can release under applicable law.

Go to Profile > Privacy for editable fields, or contact support if the change affects a payment rail or withdrawal record. We may ask for confirmation before updating wallet labels or contact details.

No. Our cookies focus on account sessions, language choice, security checks, and page performance. You can adjust cookie choices in Profile > Privacy or through your browser, but some account features may require cookies.

Simple corrections can be handled during live chat hours, 09:00 to 01:00 WIB. Access, deletion, or retention questions may take longer because we need to verify identity and check legal or dispute requirements.

You can request deletion after account closure. We remove eligible data, but payment trails, security logs, and dispute records may be retained when law, audit needs, or transaction handling requires it.

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